Privacy & Security

Privacy & Security

Can I update my account or profile information?

As a provider, you are only allowed to update certain section of your account like location, radius, password, picture, portfolio etc., within the app through account settings. If you update your phone number, then you will have to get your phone number registered with us.

Read article

Can I change my name in the app?

We can only update your first or last name if it’s been legally changed. You’ll need to provide documentation showing your legal name change. If you have legally changed your name, please contact attachly support for assistance.

Read article

How can I delete my provider account?

You will need to contact Help Center if you wish to remove or delete your account permanently from attachly pro app.

Read article

How does attachly handle my personal data?

Review attachly privacy policy to understand how data is collected, used and protected. We comply with data protection regulations and take measures to secure your information.

Read article

Policies & Guidelines

Providers must follow Attachly's guidelines on cancellations, conduct, and payment, available in the "Provider Terms & Conditions" section. To report inappropriate customer behavior, use the "Report an Issue" feature in the provider portal. For disputes, providers are notified and can submit evidence. Frequent cancellations by customers can be reviewed in the "Appointments" section, with support available for escalation if needed.

Read article